The 2020-2024 Strategic Plan of the Class II Railway Engineering Center for the Western Sumatra Region encompasses activities related to:

Development and Management of Railway Traffic and Transport: This includes optimizing rail operations and ensuring efficient transport services.

Development and Management of Railway Infrastructure and Supporting Facilities: Focused on improving the physical infrastructure necessary for railway operations.

Development and Management of Railway Facilities: This involves the maintenance and enhancement of railway facilities to ensure reliable service.

Development and Management of Railway Safety: Prioritizing safety measures and regulations to protect passengers and freight.

Management Support and Other Technical Support: Providing necessary administrative and technical assistance to the Directorate General of Railways throughout the 2020-2024 period.