The South Sumatra Light Railway Management Center (BPKARSS) held a festive LRT Fest 2023 event at Jakbaraing Sport City on Saturday, 23 July 2023. The annual event was held as a way to show appreciation to loyal South Sumatra LRT users who have supported and trusted the light rail service over the past year. No less than 3 loyal South Sumatra LRT users received a delightful surprise as they were named "South Sumatra LRT Loyalty Customers". This award is given to those who actively use electronic money cards as a payment method when using South Sumatra LRT. The selection of awardees is based on the user's transaction data recorded over the past year.

 They have been loyal customers of South Sumatra LRT since the beginning of the service's operation in South Sumatra. Their being selected as "LRT Sumsel Loyalty Customers" cannot be separated from their active contribution in supporting and utilizing LRT Sumsel as a reliable means of transportation.

Mr. Rode Paulus, Head of BPKARSS, expressed his gratitude to all loyal users who have jointly advanced the South Sumatra LRT service in Palembang. "We really appreciate the loyalty and support from South Sumatra LRT users. This award is a form of our gratitude for their loyalty in using our services," he said in his speech.

In addition to the "Customer Loyalty LRT Sumsel" award, LRT Fest 2023 also offered a variety of interesting events, including musical performances, MSME Bazaar, and various other activities that entertained participants. This event aims to further strengthen the bond between the management of South Sumatra LRT and its loyal users and the people of South Sumatra in general.

On their journey, South Sumatra LRT continues to strive to improve services and service quality for users in order to provide a better and more comfortable experience in using the light rail train. The use of electronic money cards as a payment method has provided convenience and efficiency for South Sumatra LRT users, and it is expected that more and more people will take advantage of this system.

The LRT Fest 2023 event at Jakbaraing Sport City is a significant momentum for loyal users of the South Sumatra LRT and confirms BPKARSS' commitment to continue to innovate and provide the best service for the people of South Sumatra.