(24/03/2021) Palembang, Railways Engineering Office Class II for Southern Sumatra Region for 3 (three) days from 19 to 21 March 2021 has carried out "Character Building" Personal Development Training at the BTP Sumbagsel office where training activities This was attended by echelon officials and staff in the work environment of BTP Sumbagsel with speakers / speakers from the Kaizen Room as a provider of soft skills training that focused on developing human capital.

As an asset or capital for an agency, it is proper to invest more in its human resources. This is of course so that human resources can make a maximum contribution to an agency, this is what BTP Sumbagsel has done in providing concrete steps to improve and develop the quality of human resources so that in the process of providing services to the community it can be optimal, in addition to increasing Personal Development can help staff in achieve career goals both inside and outside the organization.

During the training there are 4 (four) materials provided; Learning art of communication, doing powerful government speaking, presenting ideas as a professional person, creating wonderful audio content where each material given has a goal so that all participants gain skills/knowledge in the field of public communication, for example; can create personas and first impressions, are adept at negotiating and building relationships, practice dealing with public complaints, know how to deal with public complaints, and recognize the podcast format which happens to be at BTP Sumbagsel as one of the tools to convey information to the public.